Cancellation Policy: Once booking is secured; all funds are non-refundable but can be issued as a credit for a future stay. Once the final deposit is collected, 90 days prior to your reservation, all funds are non-refundable and will not be able to credit for a future stay.
Force Majeure: Force majeure is defined as causes beyond the control of Lone Mountain Ranch, including, without limitation, acts of God; acts, regulations, or laws of any government; war; civil commotion; destruction of facilities or materials by fire, flood, earthquake, explosion or storm; labor disturbances; virus, disease or pandemic; and failure of public utilities or common carriers. Lone Mountain Ranch is not responsible for loss, damage or injury of any kind caused by or related to Force Majeure events, including but not limited to partial or full cancellations.
Check-in/Check-out: Check in starts at 3pm and check out is at 10am. The main office is open daily from 8am-8pm. For late arrivals past 8pm, please contact the reservations department for late check-in procedures.
Trip Cancellation Insurance: We suggest trip cancellation insurance to protect your vacation investment. Travel Guard Insurance at 800-826-1300 is our recommendation.