Lone Mountain Ranch Cancellation Policy
To guarantee a reservation, Lone Mountain Ranch will require a 50% deposit of the total stay (including taxes, resort fee and ranch gratuities) at the time of booking. 60 Days prior to arrival, the remainder 50% will be due and automatically deducted from the credit card on file. If payment was received by check or by wire transfer, an email notification will be presented. Any reservation(s) booked within 60 days will require the full amount due at the time of booking. The initial 50% deposit is non-refundable, however may be applied to a future stay, no cancellation fee will be applied, and there will be no expiration date for the use of the deposit. The final 50% balance will be due for all reservation(s) at 60 days prior to arrival and at this time are non- refundable. Ranch gratuities are at the discretion of each guest and additional amounts can be added at check out.
TAXES AND FEES:
Bed & Breakfast Packages have applicable fees, and they are as follows: 15% resort fee, 5% Ranch Gratuity, 9.2% Lodging Tax, and 4.6% Big Sky Resort District Tax, 3% Credit Card Processing Fee.
All-Inclusive packages have applicable fees, and they are as follows: 15% resort fee, 5% Ranch Gratuity, 3.2% Lodging Tax, and 4.6% Big Sky Resort District Tax. If paying by credit card, an additional 3% Credit Card Processing fee will be applied.
If paying by check, please contact JCardinal@lonemountainranch.com for check payment with no processing fee.
Once booking is secured; all funds are non-refundable but can be issued as a credit for a future stay. Once the final deposit is collected, 60 days prior to your reservation, all funds are non-refundable and will not be able to credit for a future stay.
Force majeure is defined as causes beyond the control of Lone Mountain Ranch, including, without limitation, acts of God; acts, regulations, or laws of any government; war; civil commotion; destruction of facilities or materials by fire, flood, earthquake, explosion or storm; labor disturbances; virus, disease or pandemic; and failure of public utilities or common carriers. Lone Mountain Ranch is not responsible for loss, damage or injury of any kind caused by or related to Force Majeure events, including but not limited to partial or full cancellations.
CHECK IN/CHECK OUT:
Check in starts at 3pm and check out is at 10am.
The main office is open daily from 8am-11pm. For late arrivals past 11pm, please contact the reservations department for late check-in procedures.
TRIP CANCELLATION INSURANCE:
We suggest trip cancellation insurance to protect your vacation investment.Travel Guard Insurance at 800-826-1300 is our recommendation.